Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: June 16, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include:

  • Contact information (name, email address, phone number)
  • Professional information (company, job title, industry)
  • Project requirements and technical specifications
  • Communication preferences and feedback

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Communicate with you about projects, updates, and support
  • Respond to your inquiries and fulfill your requests
  • Send you technical updates, security alerts, and administrative messages
  • Analyze usage patterns to enhance user experience

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in operating our business
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or acquisition

4. Data Security

We implement comprehensive security measures to protect your personal information:

  • Industry-standard encryption for data transmission and storage
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Employee training on data protection best practices

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • Active client relationships and ongoing projects
  • Legal and regulatory compliance requirements
  • Legitimate business purposes such as fraud prevention

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request data portability or restriction of processing
  • Lodge a complaint with supervisory authorities

To exercise these rights, please contact us at privacy@gudainnovations.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers, including adherence to international data protection frameworks.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@gudainnovations.com

Phone: +27 79 280 7777

Address: 77 5th Street, Halfway Gardens, Midrand, South Africa

Questions About Our Privacy Policy?

We're committed to transparency and protecting your privacy. Contact us if you have any questions or concerns.